While all this transparency and ease of communication has helped grease the wheels of customer service, it’s also a roadblock if you get stuck on the wrong side of a bad review. It also doesn’t help that social media makes it easy for consumers to publicly shout about bad service, complain of unfair pricing, and even drag up personal grudges against the business owner. When they’re unhappy, they’re VERY vocal about it. The guide below should help you solve the issue, and if you’re interested in digital marketing services as a complete strategy, we’re happy to help!
*Author’s Note: Most digital marketing companies-us included-do not offer Facebook review removal help as a stand-alone service.